Marilyn Otten has been committed to workplace performance excellence through learning and development since 1991, She has worked with small and large, private and public sector organizations throughout Canada.

During her corporate career she began in the sales arena progressing through to Director of Sales for a national service provider. Recognizing her passion for learning she accepted a Corporate Training and Development role responsible for Management Development, Sales Training, Corporate Communications and Succession Planning.

Marilyn has helped organizations achieve success in a number of performance-related areas. She designs and facilitates customized solutions focused on Leadership, Management Development, Customer Service, Sales Strategies, Team Building and Time Mastery. Her focus is to utilize proven strategies and “best practices” to optimize the personal and professional success of her clients.

Marilyn holds the Certified Training and Development Professional (CTDP) certification from the Canadian Society of Training and Development and has achieved the academic requirements of the Certified Human Resources Professional (CHRP) designation. She has accomplished a multitude of certifications in Adult Education, Instructional Design, Facilitation, Communications and Organizational Development. She is an Inscape Certified DiSC® Trainer, an MBTI Qualified Instructor and is an active member of the Human Resources Professional Association (HRPA). Marilyn also serves as the Director of Professional Development for the Peel/Halton Chapter of the Canadian Society for Training and Development (CSTD).

Kate’s extensive experience in the private, public and non-profit sectors across Canada spans more than twenty years in the areas of Performance Improvement, Training, Facilitation, Leadership, Sales and Sales Management, Communication and Group Interaction. This knowledge and expertise enables her to effectively communicate with learners at all skill levels.

As a facilitator, Kate utilizes innovative training methods that create dynamic learning environments. She conducts customized workshops and personalized coaching sessions in a variety of areas including Leadership Development, Customer Service, Selling Skills, Time Mastery, Building Effective Work Teams and Understanding Behavioral Styles. Her focus is to utilize proven strategies and the techniques necessary to optimize the personal and professional success of her clients.

Kate is a Sociology major with a Bachelor of Arts from the University of Western Ontario and is a graduate of Saint Francis Xavier University Adult Education program. She is a certified DiSC Behavioral Styles Trainer from Inscape Publishing. As well, Kate holds a Certified Training and Development Professional (CTDP) accreditation from the Canadian Society of Training and Development.

Kate has earned certificates in: Instructional Design, Communication Skills, Sales Management, Organizational Development,, the Transfer of Learning in the Workplace and the Non-Profit Sector Management program from the University of Western Ontario.

Kate is an active member of the Canadian Society for Training and Development (CSTD) and holds the position of Chairperson for the Southwestern Ontario Chapter. She is a member of the Human Resources Professionals Association of Ontario.