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Stepping UP (for new supervisors)

In this era of right-sizing most organizations are demanding more with fewer employees. As a result, the role of the front-line supervisor is growing in importance. Yet a common complaint is that people are promoted without an accurate picture of what being a supervisor means. The assumption has been that new supervisors can learn on the job, which often ends in stress, poor performance, and compromised results. However, the realization is taking hold that supervisors require more than ad-hoc skills and knowledge. Supervisors must fully understand the position, and especially, understand how to manage people.

Areas focused on in this workshop include:
• Understanding the role of the supervisor
• Facing challenges
• Taking the first steps- where do I start?
• Clarifying expectations
• Enhancing ability of employees
• Employee engagement
• Supervisory competencies
• Road map – strengths and areas to develop further

Facilitation System
Give first-time supervisors an accurate, real-life picture of what it means to be a supervisor, the expectations for the position, the skills and knowledge required, and what it takes to succeed in the role. This practical, hands-on supervisor-readiness workshop is packed with solid, practical advice to orient a new or aspiring supervisor to the role and lays the groundwork for future success.

For HR departments, trainers and consultants, Stepping UP is an easy-to-facilitate workshop. The facilitator’s guide comes complete with workshop instruction, a variety of ready-to-use icebreakers, interactive activities, closers, readymade PowerPoint slides, and supporting materials. The interactive participant’s workbook includes job aids and checklists, worksheets, case studies, and a useful self-assessment questionnaire that pinpoints areas for growth.

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