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Work Expectations

Reducing Turnover and Increasing Productivity
Have you ever wondered what makes a good company great? It's the people. Committed, productive employees are key to organizational success and a healthy bottom line. The challenge, then, is retaining and developing satisfied, committed employees. The solution is the Work Expectations Profile. This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover.

The Facilitator’s Kit includes everything you need to conduct a full- or half-day session using the Work Expectations Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.

Explore 10 Key Expectations
In a typical employment situation, certain expectations, such as salary, hours, and job duties are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual's concept of work that they often go unspoken or unacknowledged.

The Work Expectations Profile helps people explore 10 work expectations that affect today's employment relationships:

Focus/Reflect/Act Model Delivers Memorable Learning
The Work Expectations Profile helps people:
• Focus on their high expectations
• Reflect on whether their high expectations are met or unmet and whether they are spoken or unspoken
• Act on what they've discovered

Multidimensional Tool Suits Today's Business Climate
The Work Expectations Profile is designed to help individuals uncover and explore their expectations in a variety of employment situations:
• Working on a team
• Transitioning to a new position or experiencing organizational restructuring
• Creating meaningful performance reviews
• Making the most of daily routines

Open the Door to Mutual Understanding
Organizations use the Work Expectations Profile to help employees:
Explore key work expectations
• Discover which expectations are most important to them
• Learn how to communicate their expectations to others
• Learn how to initiate steps to have their expectations met
• Learn how to adjust their expectations when necessary

The Work Expectations Profile Facilitator's Kit includes:
• Facilitator's Sourcebook
• Presentation Materials on CD-ROM
• Two profiles

Click here to view a sample of the Work Expectations report.

If you are facilitating a Work Expectations workshop, you can create an informal needs analysis by viewing the group report prior to the session. The Work Expectations Profile Group Report provides a group summary of gap-analysis information, which supervisors and managers can use to identify likely sources of dissatisfaction within the group. The organization can use the information to better align the organizational culture with the collective expectations of the group. The report is anonymous, so it can be used in a variety of situations without breaching confidentiality.

Click here to view a sample group report.

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