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Service Solutions: Everything DiSC
With over 30 years of Organizational Development experience in the service industry, manufacturing sector and non-profit arena, we possess the insight and talent to design solutions focused specifically on your unique needs and challenges.
Everything DiSC Sales
This program is designed to provide a framework that participants can use as their behavioural mirror. It introduces them to the DiSC model of human nature and clearly outlines some of the important ways in which people are unique.
Participants engage in a series of activities highlighting differences and preferences. They will explore the different filters people use to interpret others’ behaviour and helps them use feedback to build a concrete action plan for stronger relationships.
Section l: Understanding Your DiSC Sales Style
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Module 1: Introduction to the DiSC Sales Map. Participants learn about their DiSC sales style and how personal priorities influence their selling behaviours.
Module 2: Participants use what they’ve learned about sales priorities in an interviewing activity. |
Section ll: Recognizing and Understanding Customer Buying Styles
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Module 3: Participants learn customer mapping, a new way of people-reading. They practice their customer-mapping skills in a competitive video-based activity.
Module 4: Participants learn about different customer priorities, then use their new skills to identify the buying styles of current customers. |
Section lll: Adapting Your Sales Style to Your Customer’s Buying Style
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Module 5: Participants use their DiSC Sales Maps to understand how to navigate from their own styles to those of different types of customers.
Module 6: Participants role play adapting to their most challenging customer and complete an interaction plan for working with that customer. |
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